Navigation

FAQ & Terms

Terms and Conditions & FAQ Carina Claassens- CC ART’S Shop Online

1. Right to exchange and refund

You can return all items you purchased in the Carina Claassens- CC ART’S Shop online, without any reason within 14 working days after receipt of the goods. Please note the provisions concerning the Right of Return under section 6 of this document. Keep in mind that, in case of an exchange or refund, the items only may be used to fit for size and must be returned with original labels and tags attached. If damage occurs because the items were used, in violation of conditions above, we reserve the right to hold in a reasonable fee or refuse the return altogether.

2. Delivery / Shipping costs

We deliver goods by various parcel services, as long as the stock lasts. Delivery time depends on country and required papers for this country. Shipping costs also vary by country, but are always agreed in advance and stated on the website and the invoice. Local rates: 5Euro per shipment. International, no more than 24Euros. 

Please note that some items will have to be made. Each piece is made, decorated and glaze by Carina. You will receive an email if the item is not in stock has to be created. From the point of creating to you receiving the product can take up 4weeks.

3. Prices and payment options

The prices at the time of ordering of an article will be applied. Carina Claassens- CC ART’S reserves the right to exclude certain forms of payment at any time.

4. Refuse orders

Carina Claassens- CC ART’S reserves the right not to accept an online order. This choice lies entirely with ART and it does not have to motivate its choice. If Carina Claassens- CC ART’S does not accept an online order, you will be notified of this as soon as possible.

5. Protection of personal data & creditor data

The data needed to process your order is stored as part of the handling of the order, and may be passed on to companies affiliated with us, or companies that carry out a part of our services. Of course, all your personal information will be handled strictly confidential and the legal rules on data protection and privacy are strictly observed by us. Carina Claassens- CC ART’S will not sell your personal information to third parties. In cases where personal data will be provided by us to third parties, these third parties are not entitled to this information for any other purpose than to perform their duties. The third parties with whom Carina Claassens- CC ART’S works are subject to Carina Claassens- CC ART’S conditions, which will guarantee your privacy.

6. Legal information about the right of return Right of return

You can return receive items to us without giving any reason within 14 working days. This period of 14 working days starts when the items have been delivered to you. You meet this term by shipping the items back to us within this period. The costs and risks of returning products are for the buyer. The goods must be packaged securely and must include a completely filled in return form (enclosed with order or to download from the website), and be returned to:

CC ART’S
Sprietzeil 61
1319EB Almere
the Netherlands

Consequences of return
When the article is damaged or otherwise devalued Carina Claassens- CC ART’S can demand a compensation claim or refuse the return. This does not apply if the value of an article is lessened due to the fitting and checking of an article as would have been possible in a shop.

7. Warranty & Law

Unless otherwise agreed, the Dutch statutory warranties are applied. The website and these terms are governed by Dutch law. 

8. Operator of the online shop

CC ART’S
Sprietzeil 61
1319EB Almere
the Netherlands
Chamber of Commerce no.: 34334259

Here's how to contact us:

by e-mail: @carinaclaassens@yahoo.com
Phone:  +31(0)633971812

One of kind ceramic pieces. All handmade and signed with CC's potter's mark. No mass production, but each piece lovingly made by hand.

© 2017 CARINA CLAASSENS - CC ARTS | sitemap | rss | ecommerce software - powered by MyOnlineStore
This site uses cookies to offer you a better browsing experience. Accept More information
What is a cookie ? A cookie is a small text file that is sent to your computer. When you visit a website Both this website and other parties may place cookies . What are cookies used for? This website uses cookies to improve . Ease of use and performance of the website Using cookies , we make sure to include that you do not always receive the same information when you visit our site or enter . Cookies make surfing the site so much more pleasant . There are different types of cookies . This website uses persistent cookies and session cookies. Permanent cookies : Allows the website can be set to your preferences. For example, to your consent to allow cookies to remember. As a result, you do not have to repeat so you save time and easily navigate through the online store . Your preferences Persistent cookies can be removed via the settings of your browser . Session cookies : Using a session cookie , we can see which parts of the website you have viewed this visit . We can therefore adapt to the surfing behavior of our visitors as possible. Webshop These cookies are automatically deleted when you close your browser . With the specific purpose of this Web site places cookies ? This web site places cookies for the following reasons : Shopping Cart ( functional cookie) : Remember what products are in your shopping cart. Without this cookie , you can order any products or in your shopping basket . Cookie selection ( functional cookie) : Remember that you have given to the placing of cookies our permission . Google Analytics ( tracking cookie ) : Measure how you use the website and how you found us and reports in attempt to gain insight here . Google AdWords ( tracking cookie ) : we measure how you use the website and how you found us. We use this knowledge to improve . Our AdWords campaigns Facebook ( Social Media cookie) : This cookie is possible to 'like' our Facebook page . This button works through code from Facebook itself originates . Twitter ( Social Media cookie) : This cookie is possible to follow our Twitter page . This button works through code that originates from Twitter itself . AddThis ( Social Media cookie) : This cookie is it possible to share via Facebook , Twitter , Hyves and various other social media websites our content . Affiliate marketing (marketing cookies) : We use these cookies to reward them for their contribution to the sales partner sites (affiliates , such Daisycon , TradeTracker and Cleafs ) . Review sites (marketing Cookies ): We like to be judged by customers . We use a review site such as The Feedback Company. These places cookies for proper operation . How can I manage or delete cookies ? Generally, cookies can be managed , edited and deleted by your browser . More information on and off , and cookies can be found in the instructions and / or using the help function of your browser .